We are seeking an experienced and passionate Spa Manager to lead the wellness operations of a prestigious 5-star Hotel in Venice. The ideal candidate will demonstrate a deep understanding of luxury hospitality standards, exceptional leadership skills, and a genuine passion for holistic wellbeing and guest care.
Key Responsibilities
· Oversee the daily operations of the Spa, ensuring the highest standards of service, hygiene, and guest satisfaction.
· Perform and supervise treatments in accordance with established protocols and brand standards.
· Ensure that all treatment rooms, products, and equipment are maintained in perfect condition and comply with cleanliness and presentation guidelines.
· Drive retail performance by promoting aftercare products and achieving the targets defined by the Rooms Division Manager.
· Prepare and optimize the Spa schedule to maximize productivity and guest experience.
· Lead, motivate, and support the Spa team through training, coaching, and performance management.
· Develop and implement Spa promotions and partnerships in collaboration with the Marketing Department.
· Manage stock levels, monitor inventory of consumables, products, and linens, and ensure timely procurement.